Utility Coordination: Considerations from A&Z INDOT Certified Coordinators

Utility coordination is often overlooked as a major component to ensuring project success. From electric and gas to telecom and sewer, existing utilities can cause costly setbacks if not identified and addressed early in the design process.  

At A&Z Engineering, we prioritize utility coordination as a core component of every project—because even the best design won’t succeed if it conflicts arise with a buried line or if there are uncooperative utility providers.

Why It Matters

Delays & Change Orders: Missed utility conflicts are a top reason projects stall. Safety Risks: Unexpected conflicts during construction can put workers and the public in danger. Added Cost: Redesigns, relocations, and schedule changes all impact the bottom line.

How to Keep On-Track

A&Z has several INDOT certified utility coordinators on staff, and here are some of the ways they work to ensure that our projects stay on track:

Start early – “The sooner you identify utility owners, the more flexibility you have for relocation or redesign.” Over-communicate – “Document every contact and always follow up regularly. A paper trail can save the client from incurring additional project costs caused by utility response or relocation delays.”         Oversight – “Make sure to engage with the INDOT Utility Oversight Agent and the Project Manager so they are kept abreast of the ongoing utility coordination.” Don’t assume – “Even if plans show utilities, always verify in the field. Surprises happen.” Sometimes overhead utility providers do not register with Indiana 811.” Understand ownership – “Sometimes what looks like public infrastructure may be privately owned—know who you’re dealing with.”          Consider using Subsurface Utility Engineering – “Sometimes SUE is warranted to verify utility locations, especially in critical design areas.”         Track your work – “Track when documents are sent or received. Record each milestone throughout the process.” Stay up to date – “Utility coordination guidelines and rules change, especially for INDOT projects. Make sure your approach reflects the latest Chapter 104 criteria and INDOT district expectations”  

At A&Z Engineering, we prioritize utility coordination as a core component of every project—because even the best design won’t succeed if it conflicts arise with a buried line or if there are uncooperative utility providers.